We accept the following forms of payment for purchase: Visa, Mastercard, American Express, Discover & Paypal.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.
You can return any unused product within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or an exchange.
To be eligible for a return, your item(s) must be unused, and in the same condition that they were received. Please email us at email@example.com stating the reason for return. We will provide you with a confirmation number and shipping instructions. Shipping the product back, to Yogi Raw is at the customer’s expense.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Yes, all orders are eligible for refund or replacement against manufacturing defect. If you don't like a particular product you can mail us & we will help you out.
You can cancel the order within 24 hours by writing an email to firstname.lastname@example.org.
Occasionally, taxes and duties will be charged where applicable. Please consult your governments website for accurate information.
Yogi Raw uses Secure Socket Layer (SSL) encryption to scramble credit card information so that customer transactions are safe and secure.
Wrap the mat with the printing side out, store in a cool and dry place and avoid sun exposure.
After your payment is verified, it takes up to 1 business day to process & ship your order. This does not include weekend or holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
You will receive an email with the tracking code from the courier partner. Orders can be tracked directly on the partners website. You can also call us or email us for our support.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
You can contact us through our contact page! We will be happy to assist you.